Privacy Policy

This privacy policy applies to the processing of data of website users www.inge-pro.com

Text revised and updated as of 1 March 2025.

Basic information on Data Protection
Responsible	Pablo Pérez Roque
purpose	Provision of online services. Web user management. Commercial communications related to our services and, in general, the attention to requests of various kinds from the User or data owners (hereinafter, “User”)
Legitimation	Express consent of the interested party and legitimate interest.
Recipients	No data is transferred to third parties, except legal obligation.
Rights	Access, rectify and delete data, as well as other rights, as explained in the additional information.
Additional Information	You can consult the additional and detailed information on Data Protection in the annexed clauses found in our Privacy Policy.

The protection of personal data is a matter of trust and for us your trust is very important. We respect your intimacy and privacy. Therefore, the protection and collection, processing and use of your personal data is a matter of utmost importance to us. So that you can feel safe when visiting our website, we strictly adhere to legal regulations when processing your personal data.

In Ingepro We work to offer you the best possible experience through our services. In some cases, it is necessary to collect information to achieve this. We care about your privacy and believe we should be transparent about it.

Therefore, and for the purposes of the provisions of REGULATION (EU) 2016/679 OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL of 27 April 2016 (hereinafter, "GDPR") on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and LAW 34/2002, of 11 July, on Information Society Services and Electronic Commerce (hereinafter, "LSSI"), Pablo Pérez Roque informs the user that, as data controller, it will incorporate the personal data provided by users in an automated file.

Our commitment begins by explaining the following:

Your data is collected to improve the user experience by addressing your interests and needs.
We are transparent about what data we collect about you and why we collect it.
We aim to provide you with the best possible experience. Therefore, when we use your personal information, we will always do so in a compliant manner, and where necessary, we will seek your explicit consent.
We understand that your data belongs to you. Therefore, if you choose not to give us permission to process it, you can ask us to stop processing it.
Our priority is to ensure your security and to process your data in accordance with European regulations.

For more information on how we process your data, please see the different sections of the privacy policy below:

Who is the controller of your personal data?

The entity responsible for the collection, processing and use of your personal data or responsible for the file, in the sense established by the Data Protection Law is:

Identity: Pablo Pérez Roque Registered Industrial Technical Engineer, with number:

If you wish to exercise your rights of access, rectification, cancellation or opposition, you can send your written and signed request free of charge by email or letter to one of the following contact addresses.

Registered office: Calle Genaro Cajal number 19, of Navalmoral de la Mata, Postal Code 10300 of Cáceres. Spain.

NIF number: 28972129H

E-mail: pablo-perez@inge-pro.com

Pablo Pérez Roque has appointed a Data Protection Officer or an internal contact person within his organisation. If you wish to make an enquiry regarding the processing of your personal data, you can contact him by email: info@inge-pro.com

What personal data do we collect?

The personal data that the user can provide are:

Name, surname, address and date of birth.
Telephone number and email address.
Location.
IP address, date and time in which you accessed our services, internet browser you use and data about the device's operating system.
Any other information or data that you choose to share with us.

In some cases, it is mandatory to complete the registration form to access and enjoy certain services offered on the website; Likewise, not providing the requested personal data or not accepting this data protection policy means the impossibility of subscribing, registering or participating in any of the promotions in which personal data is requested.

Why and for what purpose do we process your data?

Ingepro processes the information provided by interested parties for the following purposes:

Manage the sending of the information you request from us and communicate with you about your service proposals, budgets and any other queries you may make through the website.
Develop commercial actions and carry out the maintenance and management of the relationship with the user, as well as the management of the services offered through the website and information tasks, being able to carry out automatic assessments, obtaining profiles and user segmentation tasks. in order to personalize the treatment according to their characteristics and needs and improve the user's online experience.
Develop and manage contests, raffles or other promotional activities that may be organized, as well as to recommend products that may interest you.
In some cases it will be necessary to provide information to Authorities or third companies for audit reasons, as well as handle personal data from invoices, contracts and documents to respond to claims from clients or Public Administrations.

We inform you that the personal data obtained as a result of your registration as a user will form part of the Register of Processing Activities and Operations (RAT), which will be updated periodically in accordance with the provisions of the GDPR.

What is the legitimacy for the processing of your data?

The processing of your data may be based on the following legal bases:

Consent of the interested party to contract services, for contact forms, requests for information or registration in e-newsletters or mailing lists.

Legitimate interest for the processing of our users' data in direct marketing actions and express consent of the interested party for everything related to automatic assessments and profiling.
Compliance with legal obligations to prevent fraud, communication with public authorities and claims from third parties.

How long do we keep your data?

The processing of data for the purposes described will continue for the time necessary to fulfill the purpose of its collection (for example, for the duration of the commercial relationship), as well as for compliance with the legal obligations arising from the processing of the data. data.

To which recipients are your data communicated?

In some cases, only when necessary, Pablo Pérez Roque will provide user data to third parties. However, data will never be sold to third parties. External service providers (e.g. payment and service providers, marketing or delivery companies) with whom Pablo Pérez Roque works may use the data to provide the corresponding services, however, they will not use such information for their own purposes or for transfer to third parties.

Pablo Pérez Roque endeavours to ensure the security of personal data when it is sent outside the company and ensures that third party service providers respect confidentiality and have appropriate measures in place to protect personal data. These third parties are obliged to ensure that the information is handled in accordance with data privacy regulations.

In some cases, the law may require the disclosure of personal data to public bodies or other parties, only what is strictly necessary for compliance with such legal obligations.

The personal data obtained may also be shared with other companies or brands in the group.

Where is your data stored?

Generally, data is stored within the EU. For data sent to third parties that do not belong to the EU, we will ensure that they offer a sufficient level of protection, either because they have Binding Corporate Rules (BCR) or because they have adhered to the “Privacy Shield”.

What rights do you have and how can you exercise them?

You can address your communications and exercise your rights by sending a request to the following e-mail address: pablo.perez@inge-pro.com

Under the provisions of the GDPR you may request:

Right of access: you may request information about the personal data we hold about you.
Right to rectification: you can communicate any change in your personal data.
Right to erasure and to be forgotten: may request the deletion of the personal data after it has been blocked.
Right to limit treatment: involves the restriction of the processing of personal data.
Right to object: you may withdraw your consent to the processing of your data by objecting to their further processing.
Right to portability: in some cases, you may request a copy of the personal data in a structured, commonly used and machine-readable format for transmission to another controller.
Right not to be subject to individualized decisions: may request not to take decisions which are based solely on automated processing, including profiling, which produces legal effects or significantly affects the data subject.

In some cases, the request may be rejected if you request that data necessary to comply with legal obligations be deleted.

In addition, if you have a complaint about the processing of your data, you can lodge a complaint with the data protection authority.

Who is responsible for the accuracy and veracity of the data provided?

The user is solely responsible for the veracity and correctness of the data included, exonerating Pablo Pérez Roque from any liability in this regard. Users guarantee and are responsible, in any case, for the accuracy, validity and authenticity of the personal data provided, and undertake to keep them duly updated. The user agrees to provide complete and correct information in the registration or subscription form. Pablo Pérez Roque reserves the right to terminate the services contracted with users if the information provided is false, incomplete, inaccurate or not up to date.

Pablo Pérez Roque is not responsible for the veracity of the information that is not of his own elaboration and of which another source is indicated, so he does not assume any responsibility for hypothetical damages that may arise from the use of such information.

Pablo Pérez Roque reserves the right to update, modify or delete the information contained in its web pages and may even limit or deny access to such information. Pablo Pérez Roque is exonerated from liability for any loss or damage that the user may suffer as a result of errors, defects or omissions in the information provided by Pablo Pérez Roque provided that it comes from outside sources.

Likewise, the user certifies that they are over 14 years of age and that they have the necessary legal capacity to provide consent regarding the processing of their personal data.

How do we process the personal data of minors?

In principle, our services are not specifically addressed to minors. However, in the event that any of them are aimed at minors under fourteen years of age, in accordance with article 8 of the RGPD and article 7 of the LO3/2018, of 5 December (LOPDGDD), Pablo Pérez Roque will require the valid, free, unequivocal, specific and informed consent of their legal guardians in order to process the personal data of minors. In this case, the DNI or other form of identification of the person giving consent will be required.

In the case of those over fourteen years of age, the data may be processed with the user's consent, except in those cases in which the Law requires the assistance of the holders of parental authority or guardianship.

What security measures do we implement to protect your personal data?

Pablo Pérez Roque has adopted the legally required levels of security for the protection of Personal Data, and endeavours to install those additional technical means and measures within its reach to prevent the loss, misuse, alteration, unauthorised access and theft of the Personal Data provided by the user at www.inge-pro.com.

Pablo Pérez Roque is not responsible for hypothetical damages that may be derived from interferences, omissions, interruptions, computer viruses, telephone breakdowns or disconnections in the operative functioning of this electronic system, caused by reasons beyond the control of Pablo Pérez Roque; delays or blockages in the use of this electronic system caused by deficiencies or overloads of telephone lines or overloads in the Data Processing Centre, in the Internet system or in other electronic systems, as well as damage that may be caused by third parties through illegitimate intromissions beyond the control of Pablo Pérez Roque. Nevertheless, the user must be aware that Internet security measures are not impregnable.

Links to other websites

The website www.inge-pro.com may contain links to other websites. By clicking on one of these links and accessing an external website, the visit will be subject to the privacy policy of said website, and Pablo Pérez Roque shall not be held responsible for its privacy policy.

How do we use cookies?

Ingepro's website and social networks use cookies to optimise and personalise your browsing experience. Cookies are physical information files that are stored in the user's own terminal, the information collected through cookies is used to facilitate user navigation through the portal and optimise the browsing experience. The data collected through cookies may be shared with the creators of the same, but in no case will the information obtained by the same be associated with personal data or data that can identify the user.

However, if the user does not want cookies to be installed on their hard drive, they have the option of configuring the browser in such a way as to prevent the installation of these files. For more information see our Cookies policy.

Can the privacy policy be modified?

This privacy policy is subject to change. We recommend that you review the privacy policy from time to time.